Our customers' satisfaction is a priority for Twins Socks.
If you wish to submit a complaint, suggestion, or compliment, we invite you to contact us beforehand via:
Email: twinssocks@gmail.com
Phone: +351 917 624 289
If it's not possible to resolve the situation directly with us, you may resort to the Electronic Complaints Book, available through the official platform of the Portuguese State.
Access the Online Complaints Book:
https://www.livroreclamacoes.pt/
Twins Socks commits to responding to all complaints with professionalism, transparency, and respect for consumer rights.